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Social Services Department

Social Services Department
The Social Services Department at Children’s of Alabama is staffed by more than 40 Alabama-licensed Social Workers. Our Social Workers are an essential part of the multi-disciplinary team as they work to empower and advocate for our patients and their families.
Social Work services include but are not limited to Pre-Admission Planning, Discharge Planning, Crisis Intervention, Support and Guidance, Care Coordination, Bereavement and Grief Support, Resource Identification and Referral, Case Consultation, Education, Financial Assistance, and Advocacy.

 

Social Workers identify and address the family’s social, emotional, and environmental needs that affect or are affected by the child’s illness or disability. We do this by providing the following services:
  • Assessment and Intervention related to social or environmental barriers to care/rehabilitation
    • Financial hardships, food insecurity, transportation needs, lodging needs, etc.
  • Referrals to and coordination with community partners, agencies, providers (social and medical)
    • Entitlement programs, charity organizations, etc.
    • Post-discharge follow-up care
    • Wrap-around services for patient and family
  • Crisis intervention/counseling for caregivers and patients
  • Assist with diagnosis/prognosis education and adjustment to illness
  • Bereavement and grief support
  • Reports to and coordination with DHR (in cases of Suspected Child Abuse or Neglect)
  • Consultation with medical team to discuss and evaluate social concerns
  • Any other social, emotional, or environmental needs that may arise during treatment
  • Pre-admission planning
  • Discharge Planning
  • Participate in Medical and Psychosocial Team Meetings, Rounds, Quality Improvement Initiatives, etc.
  • Ongoing collaboration with multidisciplinary teams